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Creating a new team

Add a new team in Medallion and add providers to it either manually or by importing a list of providers.

About this article

As an admin in Medallion, you can create a new team according to criteria of your choosing, and you can assign providers, managers, and viewers to the team. This article walks through these processes step by step.


Auto-assigned team

You can choose to create a team based on provider attributes, in which case Medallion automatically assigns providers to your team based on those attributes.

Creating a new auto-assigned team:

  1. On the page of the Medallion system, click

  2. Enter a name for your team under Team Name

  3. Ensure that the switch for Create team using provider attributes is set to

  4. Profession Type:

    1. If you want to include only certain types of providers, select the Profession Type checkbox

    2. Select which types of providers you want to include in the team from the Profession Types dropdown menu

  5. Group or Practice:

    1. If you want to generate your team based on groups or practices, select the checkbox for Group or Practice, then either Group or Practice

    2. Select the groups or practices you wish to associate with the team

  6. Team details example:

  7. All teams must have at least one manager. Under Managers & Viewers, select an employee from the Org Employee dropdown menu to be a manager for the team.

  8. Select the Manager radio button.

    1. Note: Once an employee has been assigned a manager or viewer role, that is the only role that employee can hold for any team. Someone cannot be a manager for one team and a viewer for another.

  9. You can add another manager or viewer, click the button.

    1. Under Managers & Viewers, select an employee from the Org Employee dropdown menu to be a manager for the team

    2. Select either the Manager or Viewer radio button

    3. You can add as many managers and viewers as you would like

  10. Managers & Viewers example:

  11. Click Next.

  12. Verify your team's information, then click Save.


Manually assigned teams

Rather than basing your team on provider attributes, you can choose to assign providers to your team manually.

Creating a manually assigned team:

  1. On the page of the Medallion system, click

  2. Enter a name for your team under Team Name

  3. Ensure that the switch for Create team using provider attributes is set to .

  4. Select a provider to add to the team from the Search for Provider dropdown menu, then click .

  5. Repeat step 4 for each provider you want to add to the team. You can add as many providers to the team as you like.

  6. Team details example:

  7. All teams must have at least one manager. Under Managers & Viewers, select an employee from the Org Employee dropdown menu to be a manager for the team

  8. Select the Manager radio button

    1. Note: Once an employee has been assigned a manager or viewer role, that is the only role that employee can hold for any team. Someone cannot be a manager for one team and a viewer for another.

  9. If you would like to add another manager or viewer, click the button

    1. Under Managers & Viewers, select an employee from the Org Employee dropdown menu to be a manager for the team

    2. Select either the Manager or Viewer radio button

    3. You can add as many managers and viewers as you would like

  10. Managers & Viewers example:

  11. Click Next

  12. Verify your team's information, then click Save


Managing existing teams

  1. Navigate to the Members tab on the left hand navigation bar

  2. Click Teams at the top of the page

  3. Click the three dots on the right hand side of whichever team you want to manage

  4. From the drop down menu, you can view, edit, or delete a team

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